Frequently Asked Questions
Everything you need to know about your Airquit experience.
What is the standard shipping timeframe for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label.
How can I ensure I select the right size?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring a similar garment you already own and comparing it to our specific measurements for the best fit.
What payment methods do you accept?
Airquit accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We prioritize organic cotton, recycled polyester, and low-impact dyes in our collections to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only guarantee changes or cancellations within 60 minutes of order placement. Please contact our support team immediately for assistance.